This is the Advanced Customer Success Guide to build a Customer Success Operation that will make your clients thrive. In this guide, you will learn everything about:

  • Creating teams
  • Building processes
  • Choosing the right software
  • Using data in your Customer Success department


In the end, you will be ready to start creating an efficient department to make not only your customers but also your company successful. After all, your success depends on how you are providing the best customer service for them.

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Speakers

Mariana Miecznikowski

Customer Marketing and Education, Pipefy

Felipe Scholz

Ecosystem and Community Growth, Pipefy